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Privacy Policy

This policy is a starting template. Have it reviewed against your actual data handling and applicable UAE law before you rely on it. Items in square brackets need completing.

Who we are

This website is operated by Serene Dubai Movers, [LEGAL ENTITY NAME], trade licence number [TRADE LICENCE NUMBER], registered at [REGISTERED ADDRESS], Dubai, United Arab Emirates.

What we collect

When you submit the quote request form we collect your name, phone number, email address if you provide one, the addresses you are moving between, your property type, your preferred date and time, the services you selected, and any notes you add.

Our server also records standard technical information such as your IP address, which is used to rate-limit the form against automated abuse.

Why we collect it

To prepare your quote, arrange a survey, plan and carry out your move, and contact you about it. We do not sell your information, and we do not share it with third parties for marketing.

How long we keep it

Quote requests are retained for [RETENTION PERIOD] and then deleted. If you become a customer, records relating to your move are kept for as long as required for our accounting and tax obligations.

Cookies and analytics

This site sets only the cookies WordPress requires to function. If website analytics are enabled, they are described in our cookie policy.

Your rights

You can ask us what information we hold about you, ask for it to be corrected, or ask for it to be deleted. Contact us using the details below and we will respond within [RESPONSE PERIOD].

Contact

Call WhatsApp Get Quote